Log in today to manage your account from anywhere.

Belmont Light is pleased to introduce SmartHub,  our new customer portal that will put your electric and water accounts at the tip of your fingers.  

With SmartHub, Belmont Light customers will be able to manage their accounts from their computer, tablets and smart phones from anywhere, any time.

Click here for a SmartHub walkthrough.

 

SmartHub FAQs

How do I sign up for SmartHub?

To sign up through the website:

  1. Click here or go to belmontlight.smarthub.coop.
  2. Select the New User link.
  3. Enter your account information and choose Submit.  Your new account number is available at the top of your electric bill. You may also call Customer Service to request your account number.
  4. A temporary password will be sent to the email address you provide.
  5. When you receive the email, click the login link and use the temporary password.
  6. Change your password and choose Confirm to access SmartHub.

To sign up through the app:

  1. Download the app from the Apple App Store or the Google Play Store by searching for “SmartHub” (not case sensitive but must be all one word).  If duplicates appear, our partner, National Information Solutions Cooperative, provides the correct app.
  2. Find Belmont Light by location or name and Confirm.
  3. Select the New User link.
  4. Enter your account information and choose Register.
  5. A temporary password will be sent to the email address you provide.
  6. When you receive the email, click the login link and use the temporary password.
  7. Change your password and choose Continue to access the SmartHub app.

How do I make an electronic payment or sign up for automated payments?

In the SmartHub portal, click “Pay Your Bill Online” on the left menu or in the top right of the page to bring you to our new Electric and Water Online Payment System through InvoiceCloud.  You can also go to www.invoicecloud.com/belmontma to visit the electronic payment page directly.  Enter your account information on this page to make a single payment or to set up recurring payments.


Is my phone or tablet supported?

Our Apps are supported on the following platforms:

  • IOS 3.1 and above (Apple devices)
  • Android 2.1 and above (Smartphones or tablets)

NOTE for iPad users: if you are accessing SmartHub with an iPad, you must download and use the app to access your account.  DO NOT try to access SmartHub through the Safari browser as it cannot support the login.


How do I sign up for notifications? What if I want to receive notifications for multiple accounts?

You must log into the Web and click on Notifications.  Select preferred notification method (Text, Mobile Push, Email or Phone) and fill out the appropriate notification information based on your selection.  Click Next to continue, verify the notification parameters and confirm.  If you have multiple accounts, while you are setting the notification it will prompt you to indicate which account the notification is for.


How current is the account information I see in the App or on the Web?

The information you see in the App and in the Web is shown in real-time, so it's always accurate. However, if you keep your App or the Web version open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current.


How do I find your offices and payment locations? 

On the App, tap the Map and you will see all the office and payment locations available to you.  To get directions, tap the location and an address box comes up.  Tap the address box and the Map/GPS Navigator options appear.  Tap on the preferred method and follow the instructions.


What is the recommended screen resolution for SmartHub on the web?

1280 x 1024.


What do the color codes represent on the mobile application My Usage screen?

The colors represent a visual indication of your usage.  Red indicates the highest usage for the range of days displayed, brown is the second highest, etc.  Green indicates average usage.