SmartHub – Your Account Management Portal

Belmont Light is pleased to offer its customers SmartHub,  our customer portal that puts your electric and water accounts at the tip of your fingers.

With SmartHub, Belmont Light customers can manage their accounts from their computer, tablets and smart phones from anywhere, any time.


How do I sign up for SmartHub?

To sign up through the website:

  1. Click here or go to belmontlight.smarthub.coop.
  2. Select the New User link.
  3. Enter your account information and choose Submit.  Your account number is available at the top of your electric bill. You may also call Customer Service to request your account number.
  4. A temporary password will be sent to the email address you provide.
  5. When you receive the email, click the login link and use the temporary password.
  6. Change your password and choose Confirm to access SmartHub.

To sign up through the app:

  1. Download the app from the Apple App Store or the Google Play Store by searching for “SmartHub” (not case sensitive but must be all one word).  If duplicates appear, our partner, National Information Solutions Cooperative (NISC), provides the correct app.
  2. Find Belmont Light by location or name and Confirm.
  3. Select the New User link.
  4. Enter your account information and choose Register.
  5. A temporary password will be sent to the email address you provide.
  6. When you receive the email, click the login link and use the temporary password.
  7. Change your password and choose Continue to access the SmartHub app.

How to Guides & Videos:

Click the links below to learn how to pay your bill and manage your account from your computer or smartphone.*

*Please note, SmartHub is an innovative tool which is rapidly changing to meet the needs of our customers.  As such, we will continue to update the format, features, and functionalities provided through this web portal. As with any rapidly changing programs, documentation such as videos and handout can become stale when updates are made. We will do our best to work with our vendor to provide  up to date videos guiding users through current functionality.  There maybe points where an update is made, and the screens are slightly different than what is shown in the guides or videos below.

TopicWebAppleAndroid
Pay Your BillGuide   VideoGuide   VideoGuide   Video
Manage Your Payment MethodGuide   VideoGuide   VideoGuide   Video
Manage Your Auto PayGuide   VideoGuide   VideoGuide   Video
Manage NotificationsGuide   VideoGuide   VideoGuide   Video
Install The SmartHub App Guide   VideoGuide   Video

For questions on SmartHub, please check out our Customer FAQ page.