If you had a solar system installed around 2016 by Astrum Solar/Direct Energy and are experiencing any issues with your system, you can contact them via Omnidian:

Email: support+astrumsolar@omnidian.com

Phone: 888-308-7853

Hours of operation: 10am EST – 8pm EST

Website: www.astrum-solar.com

Issues with Inverters and Reporting

Due to the phase out of 3G technology, there have been reports from customers that their solar systems are not reporting. As solar systems are set up behind-the-meter, Belmont Light cannot offer any support or help in finding a solution. Our recommendation is to follow up with your inverter company, the customer support line listed above or reach out to a local solar installer. A list of solar installers can be found on the MassCEC’s website: https://goclean.masscec.com/installers/.