Belmont Light Announces Summer Business Hours Beginning May 20

Category: Uncategorized   |   Posted On: May 16, 2024

Belmont Light will move to a 4-day per week summer business hour schedule beginning Monday, May 20, 2024, continuing through Labor Day, Monday, September 2, 2024. During this time, Belmont Light’s customer service window will be open at the following times: As always, Belmont Light will have staff on-call 24/7 to respond to any situation […]

Rate Hearing for Time of Use Rate Set for October 17 Light Board Meeting

Category: Uncategorized   |   Posted On: October 12, 2023

Background One January 1, 2023, due to a huge spike in energy supply costs triggered by the natural gas markets, Belmont Light instituted a rate increase of approximately 13.2% for all customers except for those in the Time of Use Rate Pilot Program. At a time when customers of the major investor-owned utilities faced rate […]

Belmont Light Customer Satisfaction Survey Underway

Category: Uncategorized   |   Posted On: June 29, 2023

Belmont Light kicked off its 2023 Customer Satisfaction Survey on Monday, June 26, and asks for customers to take part between now and July 22.  The biannual survey, conducted by GreatBlue Research, Inc. of Connecticut, guides Belmont Light’s planning and policies and allows the utility to better serve customers’ needs. This is the sixth survey […]

Belmont Light Proposes New Rate Design to Be Effective January 1

Category: Uncategorized   |   Posted On: October 18, 2022

Following a months-long study and discussion on the cost of delivering electric service to Belmont home, businesses, and municipal buildings, Belmont Light announces adjustments to it electric rate design to go into effect on January 1, 2023. The new rate design allows Belmont Light to keep up with skyrocketing prices in the energy markets, sparked […]

Belmont Light sets Power Cost Adjustment charge to deal with rising energy prices (Updated June 2022)

Category: Uncategorized   |   Posted On: February 10, 2022

What is Happening? As the New England power grid deals with soaring energy prices resulting from a sharp increase in the cost of natural gas, Belmont Light is in turn facing rising power costs.  To deal with this situation, we are setting our Power Cost Adjustment (PCA) to a charge of $0.011 per kWh for […]

Customer Satisfaction Survey 2021 Underway

Category: Uncategorized   |   Posted On: May 19, 2021

Belmont Light’s biannual Customer Satisfaction Survey is now underway, with support from our partner, GreatBlue Research, Inc. of Glastonbury, CT. GreatBlue will be calling customers beginning on Monday, May 17, to conduct an approximately 10-minute phone call survey. This is our fourth biannual survey with GreatBlue and the results are always invaluable to Belmont Light […]

Heat Pump 101: Clean, Comfortable Home Heating & Cooling

Category: Uncategorized   |   Posted On: May 11, 2021

Join Belmont Light and Abode Energy Management for Heat Pump 101, an educational event to help you discover the benefits of air-sourced heat pumps (ASHPs) for your home and your health. Learn the basics of ASHPs, available systems, rebates from Belmont Light, and more. Have your questions answered by industry experts. The event takes place […]

Home Electrification Event – April 29, 7:00 p.m.

Category: Uncategorized   |   Posted On: April 21, 2021

Join Belmont Light and the Belmont Energy Committee on Thursday, April 29, at 7:00 p.m. for a remote event to learn about new, affordable technologies to move your home off of fossil fuels and onto clean, efficient electricity. Come hear about home electrification in Belmont and see live demonstrations from inside Belmont homes. Have your […]

GOOD NEIGHBOR ENERGY FUND OPEN TO ALL ELIGIBLE HOUSEHOLDS FACING HARDSHIPS

Category: Uncategorized   |   Posted On: January 20, 2021

Belmont Light announces that the Massachusetts Good Neighbor Energy Fund (GNEF) is now open to all eligible Belmont households seeking assistance with electricity bills this winter.  The Fund helps families and individuals impacted by a temporary crisis, like COVID-19, who don’t qualify for federal or state assistance through the Low Income Home Energy Assistance Program […]

Water/Sewer Billing Moves to Monthly – Impacts to Customers

Category: Uncategorized   |   Posted On: January 8, 2021

What’s Happening: Starting in January of 2021, every water/sewer account holder (customers whose names are on the water account) will receive a bill every month. Previously, one third of the account holders were billed a quarterly bill every month. Service Period Changing: Since customers previously received bills on a quarterly basis, the first billing in […]